JA Purchase Policy
Returns:
Every piece is crafted with intention and love…Because of the care that goes into creating your jewels, all purchases are final sale. This includes custom pieces, JA sale items and international orders.
If you have any questions or concerns regarding your order, please reach out to us at online@jacquieaiche.com - our team will be happy to assist you in the best way possible.
If your order arrives damaged, please email info@jacquieaiche.com with the following:
- Your name
- Your order number
- A brief description of the damage
- A few clear photos of the damaged piece